Get your insurance claim approved online within 48 hours, hassle-free. Just make sure that:
Your uploaded prescription is valid for one year
Name in the prescription is the same as National ID and Medical Card
Copy of National ID is uploaded on our website (One Time)
• You will be updated on the status of your claim via SMS and email. • Kindly note that additional lenses might not be covered by insurance. • If you have any questions or concerns, feel free to contact our customer service team on:
Examining the comfort and alignment of your current eyewear, you can note down the frame measurements engraved inside the temple, including the lens width, bridge width and temple length. This information provides a helpful reference for finding a similar fit in new glasses.
Stand in front of a mirror, place one tip of the card on the center of your nose and touch the other towards the edge of the eye. Now check the position of the card. There are three potential fitting options:
Delivery Takes 6 - 7 Business Days during Eid All of KSA - Free for all orders
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Free Returns
If you aren't completely satisfied with your order, you have the option to return it within 14 days of purchase, either online or in store. To be eligible for a return, items must be in their original condition and packaging. Shipping fees, if applicable, and cash-only delivery fees are non-refundable. Learn More
Non-Returnable Items:
All contact and ophthalmic lenses
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